“Due to the complexity of my payroll, I’ve been down the road of using national vendors to meet my needs—but have been unhappy with their service. I can honestly say that Balance Point has been able to meet all my payroll needs. It is refreshing to find a payroll company that not only delivers on what they promise but that goes the extra mile to make it easy to process payroll. The software is user-friendly and the staff is prompt, courteous and knowledgeable. I would recommend Balance Point to any payroll professional.”
“To give you some background, the Borough employee who handled our payroll left at the end of March, and I took over the job with no payroll experience. Brian has been extremely helpful, patient, friendly, and just a nice person to work with. He is always readily available and promptly returns phone calls if he’s not. I wanted you to know that he has given great service to me and to the Borough of Mountain Lakes.”
“We went with Balance Point from a big company about six years ago. Every payroll company has basically the same programs. What is different about Balance Point is their EXCELLENT CUSTOMER SERVICE. You always get a live person on the phone and if there is ever a problem, it is fixed immediately. Their customer representatives are always available to answer questions and give support, not just give you a reference and not solve your problem or give you the answer to your questions.
Balance Point is always trying to come up with different ways to make my job as the owner of a small company easier. Last year alone they put programs in place that saved me many hours of tedious boring financial work. Balance Point is a young innovative company who know their cliental and keeps up to date with all the new programs that save us time and money.”
“Our company switched to Balance Point beginning January of this year and payroll has been so much easier! The program provides more flexibility in the reports I need and the way in which they’re formatted. Navigating the screens is simple as well. Balance Point is able to make my high-volume payroll a smooth process because of its wonderful staff. They are always one step ahead of me, they are pleasant to speak with, and they’re available when I need them.
Balance Point was a move in the right direction for us, and I highly recommend them.”